TERMS + CONDITIONS

TERMS & CONDITIONS – SMS COMMUNICATION

By opting in to receive SMS messages from Whole Athlete, you agree to the following terms:


1. SMS Consent Communication

The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. SMS consent is not a condition of purchase.


2. Types of SMS Communications

If you have consented to receive text messages from Whole Athlete, you may receive messages related to:

  • Appointment reminders
  • Schedule updates
  • Billing alerts
  • Follow-up messages
  • Occasional clinic announcements

Example:
“Hello, this is a reminder of your upcoming appointment with Whole Athlete on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”


3. Message Frequency

Message frequency may vary depending on the type of communication.
You may receive up to 2 SMS messages per week regarding appointments, billing, or account updates.


4. Potential Fees for SMS Messaging

Message and data rates may apply. Standard message and data rates may apply depending on your carrier’s pricing plan. These fees may vary for domestic or international messages.


5. Opt-In Method

You may opt in to receive SMS messages from Whole Athlete by:

  • Verbally providing consent during a conversation
  • Submitting an online form
  • Completing a paper intake form
  • Checking the SMS consent box on our forms


6. Opt-Out Method

You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive. After you send “STOP,” you may receive a confirmation message confirming your opt-out request.

You may also request removal by contacting us at:
info@wholeathleteatx.com


7. Help

If you are experiencing issues, you can reply with the keyword “HELP” for assistance.

You may also contact us at:
info@wholeathleteatx.com


8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or contact us at info@wholeathleteatx.com
  • Message frequency may vary.